Reporting to the Head of Partner Management, you will be responsible for best
in class partner experience and partner service. They will ensure a defined
group of Tier two partners provide our customers with an excellent experience
and drive partner business volume through identifying new product
opportunities, cross selling and upselling.
The Junior Account Manager will demonstrate strong negotiation and relationship
management skills and by assisting the Head of Partner Management in the
delivery of business projects as required.
Key Responsibilities include:
Meet/exceed targets both for engagement, new product development and
customer satisfaction for a portfolio of large and Tier two clients.
Build and maintain strong relations with our partners to ensure a high
degree of partner satisfaction.
Deliver strategy and tactics to reduce partner and product churn.
Secure best in market exclusive offers from partners.
Use professional negotiation skills to deliver improved margins from within
your allocated client base.
Proactively monitor the trading performance of allocated accounts and
identify and deliver product opportunities to deliver year on year growth.
Use the established Salesforce system to ensure accurate records are kept.
Assist the Head of Partner Management where required in the delivery of
Essential Competencies/ skills:
You are an accomplished account manager with a proven track record of
developing commercial opportunities with businesses in the
You have a logical, analytical approach to numbers, can quickly identify
insights and their resulting actions necessary to make a difference, with
strong excel skills.
You are a persuasive negotiator, able to develop strong partnerships and
deliver excellent commercial outcomes.
You have extensive experience of managing key business accounts and are
comfortable with meeting and presenting at senior level.
You enjoy working in a fast-paced environment with clear deadlines and
targets for you and team.
You have a minimum of 3 years account management / sales experience.
With previous experience of Salesforce.
To be considered for this vacancy, please click here to email us your CV.
“At Kingston Smith, we’ve worked with Caroline for over 20 years and I am very happy with the service we’ve received. She is always extremely helpful and quick to respond to vacancies. The high-calibre candidates she sources have helped us to build a very effective, expert workforce.”
- Maureen Penfold (Managing partner)
"Caroline and the team have an extensive knowledge and background within the recruitment sector and work with a wide network of people with a range of job disciplines. They work effectively and are quick to put forward candidates who closely match what we’re looking for. After working with them for the past 15 years - I couldn’t recommend them enough!"
- Garry Payne (Head of HR)