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Parts Sales Advisor

About the role: 

Job Purpose: Assist Branch Manager in providing a comprehensive parts sales, advice and support service to all customers promoting MAN parts sales both in the Branch and mobile.

Responsibilities:

  • To process any parts related enquires giving the correct identification and information required.
  • To promote MAN parts in compliance with customer upselling guidelines
  • To assist and develop parts sales with the objective of meeting Branch Parts Targets
  • To provide 24 hour call-out as per rota.
  • To assist and maintain stock room duties.
  • To deputise in all areas of the parts department as directed by the Branch Manager
  • Attend any training course as deemed necessary by the parts supervisor
  • To ensure compliance and achievement of CSI and UTP targets
  • Ensure workstation and parts dept complies with 5S programme
  • To liaise with customers and assist with any queries, keeping up with progress
  • To maintain the Parts Department standards, adhere and uphold all ISO9002 requirements
  • To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner.
  • To undertake such other tasks as may reasonably be required.
  • To enhance the image and reputation of the company whilst supporting its commercial interests.
  • To comply with good health and safety practice, all statutory requirements, company policies and standard procedures.

Required competencies:

  • Good analytical skills
  • Proactive approach in maintaining customer standards
  • Good telephone manner
  • Attention to detail
  • Problem solving skills
  • Organisational and administration skills

Required experience:

  • Experience in a similar role
  • Experience of truck, or related industry
  • Valid work permit

Computer skills:

  • SAP
  • Microsoft Office: Preferred

Specific knowledge:

  • In-depth knowledge of the truck industry

Language skills:

  • English: Fluent
  • German (preferred)

Education:

  • Good basic secondary education
  • Full, driving licence

Interested?

To be considered for this vacancy, please click here to email us your CV.

Vacancies List:

“At Kingston Smith, we’ve worked with Caroline for over 20 years and I am very happy with the service we’ve received. She is always extremely helpful and quick to respond to vacancies. The high-calibre candidates she sources have helped us to build a very effective, expert workforce.”
- Maureen Penfold (Managing partner) 

"Caroline and the team have an extensive knowledge and background within the recruitment sector and work with a wide network of people with a range of job disciplines. They work effectively and are quick to put forward candidates who closely match what we’re looking for. After working with them for the past 15 years - I couldn’t recommend them enough!"
- Garry Payne (Head of HR)