About the role:
Administrator for the company’s multiple Salesforce instances, responsible for managing, cleaning and adopting new client requirements into salesforce solutions. Stakeholder engagement and requirements gathering are important aspects of the role, as well as having a strong knowledge how to adopt Salesforce best practices. Due to the portal integrations, knowledge of Apex Classes/Triggers and Visualforce pages are advantageous although not required. Any similar development experience is a plus.
Primary Job Functions:
Providing end to end support of Salesforce Instances and ensure updates are reviewed and existing system integrations will not be affected. Provide Salesforce consultations to internal staff and technical support via phone, web-based tools and email for sales representative’s primary. Promote Salesforce adoption, keep current on new releases and AppExchange solutions. Providing internal user training and keeping Salesforce documentation up to date. Explore and suggest how Salesforce can be used to increase productivity, efficiency and effectiveness for sales representatives and internal workflows.
Advanced understanding of Sales Cloud and Pardot
Proven ability to design and implement new processes (Process Builder, Cloud Flow Designer, Approval Processes and Workflows) and
facilitate user adoption.
Previous experience of SOQL, SOSL, Workbench and Data loader for data CRUD manipulation
Unlocking user accounts or resetting passwords due to user forgetfulness.
Dealing with SSO
To be considered for this vacancy, please click here to email us your CV.
“At Kingston Smith, we’ve worked with Caroline for over 20 years and I am very happy with the service we’ve received. She is always extremely helpful and quick to respond to vacancies. The high-calibre candidates she sources have helped us to build a very effective, expert workforce.”
- Maureen Penfold (Managing partner)
"Caroline and the team have an extensive knowledge and background within the recruitment sector and work with a wide network of people with a range of job disciplines. They work effectively and are quick to put forward candidates who closely match what we’re looking for. After working with them for the past 15 years - I couldn’t recommend them enough!"
- Garry Payne (Head of HR)