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Sales Assistant

Shift Pattern including every other weekend.

Mon -Fri 8.00 - 17.00

Sat 9.00 - 17.00

Sun 10.00 - 16.00

The role is to support the Branch Manager with the following tasks:

Sales Duties

  • Deliver excellent customer service that exceeds all customer’s expectations
  • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible.
  • Dealing with customers’ orders and queries in a confident, efficient and professional manner
  • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given)
  • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc.
  • Matching the needs of the customer to the best product available, remembering upselling and stock levels.
  • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly.
  • Resolving any customer issues/enquiries to a satisfactory conclusion.
  • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off).
  • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented.
  • Ensure specific customer requirements are processed efficiently, promptly and to meet the delivery promise.
  • Ensure all promises made to customers are realistic, achievable and are completed.
  • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager.

Interested?

To be considered for this vacancy, please click here to email us your CV.