Maximise profits by achievement of new home sales, as well as choices and extras to suitable clients in line with agreed targets e.g. legal completions, average selling price.
Look after all prospective/ existing purchasers in a welcoming, professional and efficient manner, delivering exceptional customer service.
Provide expertise in the Company’s house types, specs, extras and procedures.
Match all schemes available to seek to secure the maximum possible sales, ensuring that all customers are qualified.
Take responsibility for maintaining the presentation of show homes, completed product and the sales office to the agreed standard, and ensure that adequate on-site and off-site signage is maintained.
Ensure that all paperwork and site administration is up to date, and required reports are completed within deadlines. Provide weekly management reports and updates to line management.
Use incentives effectively to ensure a good flow of sales whilst maximising profit to the company.
Conduct local and market research, and competitor analysis in line with OFT guidelines in order to demonstrate excellent knowledge and awareness of the local area, amenities and current market.
Promote mortgage arrangements, including referral to IMA, managing transactions and ensuring timely completions.
Apply a date to working knowledge of all legal requirements (PMA, CML, H&S, Data Protection Act and Consumer Code).
Develop and maintain close and effective working relationships with all relevant internal colleagues and external contacts, in particular the Sales Manager and Site Manager.
Effectively manage the CRM database.
Contribute PR/marketing proposals to the Sales Manager.
Attend regular training courses as identified in the Sales Performance Tracker.
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